Shipping policy

 

Delivery

To qualify for free delivery orders must be over £300 ex VAT in England and Wales. For Scotland, orders must be over £500 ex VAT to receive free delivery. All orders to be delivered to Highlands and Islands must be over £1,000 ex VAT to receive free delivery. Customers in the Channel Islands will receive free delivery for all orders over £500 ex VAT. 

 
Shipping Costs for UK & Channel Islands:

England & Wales - £15 delivery for orders under £300 ex VAT.            

Scotland (mainland) - £20 delivery for orders under £500 ex VAT

Channel Islands - £15 delivery for orders under £500 ex VAT     

Scottish Highlands and Islands - £75.00 delivery for orders under £1,000 ex VAT

Please note, delivery costs can be altered at any time by Earle Wines Ltd.

We try to deliver orders within 48 hours for orders being delivered to England and Wales. Some orders for Scotland may take longer. Some delivery locations and/or unforeseen circumstances may mean a delay. If you are awaiting a delivery, please contact us by email or telephone and we will do our best to provide you with a more accurate delivery time estimate. 

We offer a free 'book-in' service if you have a preferred date and time for delivery. Please let us know if you would like to use this service. 

Damaged goods
Any damaged goods must be notified to the driver upon delivery (before signing the delivery note). Failure to do this may result in Earle Wines being able to provide you with a replacement free of charge. 

Once the delivery has been signed for, no claim can be made for missing or damaged goods.